TouchNet Checkout (Housing Payments) Impacted by Google Cloud Platform Outage - June 12, 2025

Incident Report for UBC

Resolved

The service disruption for the entire Google Cloud Platform (GCP) has been resolved and functionality has been restored.
Posted Jun 12, 2025 - 16:10 PDT

Investigating

There has been a service disruption for the entire Google Cloud Platform (GCP), which impacts several TouchNet applications. You can follow the latest updates here: https://go.touchnet.com/e/652093/-/sf873/1195983179/h/6GXd_mfee2V3-vzjcTbAuzkygbZfffmCJejylw9hE0c During this outage, there may be intermittent delays and issues using TouchNet products.
Posted Jun 12, 2025 - 13:47 PDT